Artificial intelligence, seen as the cure-all for a plethora of enterprise shortfalls, from chatbots to better understanding customers to automating the flow of supply chains. However, it is delivering the most impressive results to information technology departments themselves, enhancing the performance of systems and making help desks more helpful. At the same time, there's a recognition that AI efforts -- and involvement -- need to expand beyond the walls of IT across all parts of the enterprise. This is one of the takeaways of a recent survey of 154 IT and business professionals at companies with at least one AI-related project in general production, conducted and published by ITPro, InformationWeek and Interop. Among those survey respondents with at least one AI application in general production, those with "excellent" and "very good" results comprise 64% of the group -- excellent results account for 23% of respondents and 41% report very good results.